(EN)
FAQ
General Information
What services does Smart Factory offer?
Smart Factory provides a wide range of services, including, 3D printing in metal and plastic, as well as 3 and 5+1-axis milling techniques, 3D scanning, modeling, printing, milling, measurements, and quality control. We specialize in the engineering digitization of three-dimensional objects, their modeling. We work with various materials such as hard metals, plastics, ceramics, wood, leather, and more.
Do you have any certifications confirming the quality of your services?
Yes, we hold the ISO 13485 certification, which is an internationally recognized standard for the design and manufacture of medical devices. This certification confirms our commitment to ensuring the highest standards of precision, reliability, and consistency in every 3D printing project.
How can I contact Smart Factory for service orders or consultations?
You can reach us by phone at +370 62 04 0151 or via email at info@smartfactory.lt. We operate 24/7 and are ready to help you realize your ideas.
Do you offer low-volume manufacturing/small scale production services?
Yes, we offer low-volume manufacturing services, allowing clients to obtain the necessary quantity of products without significant investments in mass production. This is particularly beneficial for prototyping, market testing, or limited edition products.
Why should I choose Smart Factory?
Our team is characterized by extensive experience, precision, and the ability to work with various materials and clients from different industries. We are also committed to quick turnaround times and close collaboration with clients to ensure their satisfaction.
What’s the best way to get a quote for my project?
Send us your 3D model (STL, STEP, IGES), material preferences, quantity, and any special requirements via email, and we’ll provide a customized quote or INSERT FILE HERE.
What security measures do you take for confidential projects?
We sign NDAs (Non-Disclosure Agreements) and use secure data encryption to protect client information and intellectual property.
3D Printing
What 3D printing technologies do you use?
We utilize a range of advanced 3D printing technologies, including SLS (Selective Laser Sintering), MJF (Multi Jet Fusion), SLA (Stereolithography), DMLS (Direct Metal Laser Sintering), LCM (Lithography-based Ceramic Manufacturing) and FDM (Fused Deposition Modeling).
What file formats do you accept for 3D printing and CNC milling projects?
We support common industry-standard file formats, including STL, STEP, IGES, OBJ, and others. If you need help with file preparation, our team can assist.
Do you offer 3D printing for flexible or rubber-like materials?
Yes, we print flexible parts using TPU (Thermoplastic Polyurethane), which is durable, elastic, and impact-resistant.
Can you produce heat-resistant or chemically resistant parts?
Yes! We offer PEEK, PEI (Ultem), and heat-treated metals that withstand extreme temperatures and chemicals.
Do you offer multi-material 3D printing?
Yes, we have the capability to print with multiple materials and colors, combining different properties like rigid and flexible sections in a single part.
Can you provide samples before full-scale production?
Yes, we can create prototype samples for approval before proceeding with larger production runs.
Do you offer post-processing and surface finishing services for 3D-printed or milled parts?
Yes, we provide PolyShoot surfacing, vibro tumbling, vapor smoothening, DeepDye coloring, spray painting and other post-processing services to meet the required aesthetic and functional specifications.
3D Scanning & Reverse Engineering
What is 3D scanning, and how does it work?
3D scanning is a non-contact measurement technology that captures an object’s shape and dimensions to create a high-precision 3D model. We use structured light and laser scanning for maximum accuracy.
How accurate is your 3D scanning service?
3D printing offers significant benefits, including rapid production, design flexibility, cost-effectiveness for small batches, and the ability to create complex geometries that are difficult with conventional methods.
Can you replicate or restore historical or artistic objects?
Yes, we specialize in 3D scanning and reverse engineering, which allows us to replicate, restore, or modify historical and artistic objects with high precision.
What quality control measures do you use?
We perform rigorous dimensional inspections, 3D scanning-based verification, material testing, and functional testing to ensure the highest quality standards.
Milling Services
What is CNC milling?
CNC milling is a precision machining process that uses computer-controlled rotating cutting tools to remove material from a solid block, creating complex parts with high accuracy.
What types of CNC technologies do you use?
We use advanced 3-axis and 5+1-axis CNC milling technologies, allowing us to create complex and highly precise components from a wide range of materials.
Can you produce lightweight components for aerospace or automotive applications?
Yes, we specialize in topology optimization and lightweight structures, using advanced 3D printing and CNC machining techniques to create strong but lightweight components.
What are the advantages of 5+1-axis CNC machining?
5+1-axis CNC machining allows for complex geometries, fewer setups, better accuracy, and reduced lead times, making it ideal for aerospace, medical, and high-precision parts.
Prototyping & Product Development
Can you assist with project development from concept to final product?
Yes, we provide comprehensive services from the initial concept to the final product. Our team works closely with clients to understand their vision, offer expert advice, and ensure that their expectations are met or exceeded after we deliver finished products or services.
Can you repair or modify existing CAD files?
Yes, we can refine, modify, or optimize your STL, STEP, IGES, OBJ, and other CAD files to improve manufacturability, strength, or design features.
What types of prototyping services do you offer?
We provide rapid prototyping, functional prototyping, and low-volume production using advanced 3D printing, CNC machining, and other manufacturing technologies.
How fast can you deliver a prototype?
Depending on complexity and material, we typically deliver prototypes within 3–10 days.
Medical & Healthcare Applications
Can you produce custom medical implants and surgical guides?
Yes, we are ISO 13485 certified. We can manufacture medical implants and surgical guides using high-precision 3D printing and milling techniques.
Do you offer medical-grade materials?
Yes, we provide FDA-approved, biocompatible and sterilizable materials such as Ti6Al4V (Titanium), PEEK and UHMWPE for medical implants and PA2200 (Polyamide) for surgical guides as well as anatomical models.
What medical implants do you manufacture?
We specialize in Ti6Al4V (Titanium), PEEK and UHMWPE implants, designed for orthopedic, cranial, maxillofacial, temporomandibular joint (TMJ) and other applications. Our implants are biocompatible, lightweight, and tailored to patient-specific needs.
How long does it take to produce a patient-specific implant or guide?
Lead times depend on complexity, but we typically deliver within 7–14 days after receiving the finalized 3D model.